Pass It On: Older Adults, Fraud & the Federal Trade Commission

Presented by ASA’s Business Forum on Aging (BFA) 

Recorded on February 19, 2015

This web seminar explored the Pass It On, the Federal Trade Commission’s (FTC) new consumer education campaign for active older people. The campaign is based on the idea that older adults are part of the solution to scamming, not simply victims of scammers. Pass It On acknowledges elders’ experience, expertise and trusted place in the community. It reinforces what they already know about some common scams, and gives them the tools to start conversations about these scams with a friend, neighbor or relative. Pass It On includes topics such as imposter scams, identity theft, fundraising fraud, healthcare scams, paying too much, and “You’ve Won!” scams.

Participants in this web seminar will be able to:

  • Understand how to identify six scams affecting older adults and gain tips on how to prevent those scams;
  • List the FTC’s array of free materials and resources available to educate consumers;
  • Explain the FTC’s mission and resources to educate and protect consumers; and,
  • Understand the FTC’s complaint process and how to help older consumers file complaints with the FTC.


Lisa Weintraub Schifferle is an attorney at the FTC, where she regularly trains advocates on identity theft and elder fraud issues. Prior to her time at the FTC, Ms. Schifferle spent eight years at the Maryland Legal Aid Bureau, as a staff attorney and supervising attorney.