Practical Tips and Techniques for Working With the Memory Impaired

Start time
10:00 AM Pacific
End time
11:00 AM Pacific

Presented by ASA’s Mental Health and Aging Network (MHAN)

ASA Members: Register now for FREE

Not a Member? Join ASA or Register for this event for $99

Includes Complimentary CEUs

It takes special training to learn how to communicate with people who have Alzheimer’s disease. This web seminar will provide practical communication tips and techniques that are part of the  Habilitation model. Whether you work in a senior center, independent housing, assisted living, adult day health or other such venue, or someone in your life has Alzheimer’s—this training is for you.

Participants in this web seminar will be able to:

  • Explain why the Habilitation Model focuses on emotion;

  • List four behaviors included in nonverbal communication;
  • Discuss four techniques for good communication; and,
  • Explain the difference between challenging and problem behavior.


Caren Silverlieb is the director of strategic planning and partnerships at the Jewish Community Housing for the Elderly (JCHE). Her role is to identify areas of need for residents and create and develop programs and services to meet those needs.
Cindy Katzeff is the resident services director at Coleman House, a JCHE community, responsible for lending guidance and support to residents, while respecting their abilities to make decisions and remain as active as possible in the management of their day-to-day lives.