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10:00 AM Pacific
11:30 AM Pacific

Sponsored by UnitedHealthcare

A National Forum and Summit of Virtual AiA20

Register now!

Includes complimentary CEs

If you require ADA accommodation to participate in this web seminar, please contact Steve Moore at your earliest convenience to make arrangements –

Providers, health plans and states are growing more aware of the connection between individual, community and social factors and health. Living under constant stress, or in a toxic environment, is a severe detriment to good health. Housing instability, unstable social networks, financial uncertainty, and/or trauma and stress all have an impact. Numerous studies have highlighted that these factors contribute significantly more to an individual’s health and well-being than do health care and genetics. Though many of these needs are common across all populations, the aging population presents with some unique factors when considering how to address these needs.

Community-based organizations and managed care plans are individually and in partnership implementing a broad range of strategies to address these personal and social needs of older adults. During this presentation, UnitedHealthcare and AARP will lead a discussion on how a future focus on personal determinants of health can help individuals age strong and how cross-sector partnerships can effectively serving the needs of our growing aging population.

Participants in this webinar will be able to:

  • Gain a deeper understanding of the personal determinants of health unique to older adults
  • Learn about how current practice supports the integration of social services and health care for the aging population and what opportunities exist to further support this work
  • Hear about examples of efforts to address the personal determinants of health of older adults through a partnership between a health plan and a community-based organization


Annette Fellows headshotAnnette Fellows, MBA / Black Belt, serves as Vice President, Health Products & Services, UnitedHealthcare (UHC). At UHC, she leads the Healthcare Transformation Team, a unique, long-term collaboration between UHC, AARP Services Inc., Optum, and external partners to transform healthcare for seniors including improving their engagement and experience with care as well as health outcomes and affordability. Prior to her current role, she has focused on improving consumer loyalty and engagement in the health and wellness industry (Medicaid and Medicare) as well as in the financial and pharmaceutical industries.


Charlotte Yeh headshotDr. Charlotte Yeh is the Chief Medical Officer for AARP Services, Inc. In this capacity, she works with independent carriers that make health-related products and services available to AARP members on programs that help lead to enhanced care for older adults. She brings more than three decades of healthcare experience to this role as the Chief of Emergency Medicine at Newton-Wellesley Hospital and Tufts Medical Center, Medical Director for the National Heritage Insurance Company, Medicare Part B claims contractor, and the Regional Administrator for the Centers for Medicare and Medicaid Services in Boston. She has been widely recognized for her achievements on behalf of consumers, patients and families.