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1:00 PM Pacific
2:00 PM Pacific

Register for FREE

Includes complimentary CEs

If you require ADA accommodation to participate in this web seminar, please contact us at your earliest convenience to make arrangements –

This presentation will review recent findings in neurosocial cognitions that reveal automatic categorization processes by which people who are perceived as different from us, because of ethnic or racial characteristics, varying from the typical "humanoid" form due to the effects of illness and aging, or as not having a fully functioning mind are at a higher risk of being perceived as "less human." These characteristics are common in patients who are old, very ill, and/or manifesting cognitive impairment. Nonconscious dehumanizing perceptions of patients are not consistent with the conscious values of well-intentioned healthcare providers in multicultural, diverse healthcare settings.

Participants in this webinar will:

  • Recognize characteristics of patients identified by studies of the neuro-science of social cognitions to put certain individuals at risk for non-conscious, unintentional dehumanization, by healthcare providers.
  • Discuss the interaction between normative processes of aging and a history of traumatic experiences in older individuals, and how these interactions complicate adaptation to aging, to illness, and to end-of-life issues both for the patient and for their family members.
  • Identify clinical presentation of post-traumatic symptoms in elderly patients, and how they differ from the clinical presentation in younger trauma-exposed individuals.
  • Learn to recognize signs of their own unintentional reactions to patients and will be offered specific pragmatic and self-regulating strategies to counter reactions and ensure empathic, humane care for elderly trauma-survivor patients.


Irit Felsen, PhD, Adjunct Professor of Psychology, Yeshiva University
Jenni Frumer, PhD, President, Jenni Frumer & Associates, LLC