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10:00 AM Pacific
11:00 AM Pacific
Part of the Aging and Disability Business Institute Series—a Collaboration of n4a and ASA.

Register now for FREE

Includes complimentary CEs

The current healthcare system does not adequately meet the needs of older adults with complex medical and social needs, which are intimately related. Despite mounting evidence that supports the integration of medical and social models of care, for health plans or social service providers, the transition to a more comprehensive delivery system has not been simple or intuitive. Care often remains uncoordinated and fragmented for older adults, specifically for those eligible for both Medicare and Medicaid (dual eligibles).

This web seminar will provide an overview of The SCAN Foundation (TSF) report, “A Blueprint for Health Plans: Integration of CBOs to Provide Social Services and Supports.” The report examines the opportunities and challenges health plans face when integrating social services and supports and partnering with community-based organizations (CBO). The presentation is based on interviews with CBOs and information obtained during a strategic discussion with health plan leadership. These interviews and additional research lead to the development of a roadmap outlined in the TSF report for how plans can develop networks that reflect members’ social and medical needs, and highlight the important role that all entities that serve this population have in working to achieve a more person-centered system of care.

Participants in this web seminar will be able to:

  • Identify best practices for sustainable CBO and health plan partnerships;
  • List the regulatory and operational challenges associated with CBO and health plan partnerships; and,
  • Describe the building blocks involved in the development of networks that integrate social services and supports.


AthenaChapmanportrait.jpgAthena Chapman, M.P.P., is president of Chapman Consulting, where she provides strategic planning, meeting facilitation and organizational support to a variety of healthcare-related organizations, based on her experience working for the Centers for Medicare and Medicaid Services, the Department of Health Care Services and as the vice president of State Programs for the California Association of Health Plans.




The Aging and Disability Business Institute is funded by:

The Administration for Community Living

The John A. Hartford Foundation

The SCAN Foundation



National Association of Area Agencies on Aging (n4a)

Independent Living Research Utilization/National Center for Aging and Disability

The American Society on Aging

Partners in Care Foundation

Elder Services of the Merrimack Valley/Healthy Living Center of Excellence.


The Evidence-Based Leadership Council

Meals on Wheels America

Learn more about The Aging and Disability Business Institute at